Terms of Use

Last updated: 17 August 2026

These Terms of Use (the "Terms") set out the conditions for using Monivo (the "App"). By using the App you are deemed to have agreed to these Terms.

1. About the App

The App is a service that delivers audio recorded by users (a "voice") to friends or to other users, and lets it be played as an alarm sound.

2. Accounts

• Using the App requires signing in with Apple or with a Google account (the Android version offers Google only).
• Please manage your own account. Do not let third parties use it.
• You can delete your account at any time from Settings → Delete account in the App.

3. Age requirement and use by minors

• The App is intended for people aged 13 and over. People under 13 may not use it.
• If you are under 18, please use the App with the consent of a parent or guardian.
• Age ratings follow what is shown on the App Store and Google Play.

4. Prohibited conduct

The following are prohibited when using the App.

• Posting content that harms, threatens, insults or harasses others
• Posting sexual content, graphic violence, or anything else likely to cause offense
• Posting content containing another person's name, address, telephone number, workplace or other personal information
• Impersonating another person
• Posting for the purpose of advertising, solicitation or spam
• Posting content that infringes copyright, likeness rights or other rights of others (including a third party's voice recorded without their permission)
• Acts that violate laws or public order and morals
• Interfering with the operation of the App, unauthorized access, or automated bulk operations
• Asking for, offering, or promising money or any other compensation (whether requesting or answering a voice)
• Asking for or sharing contact details (social media handles, email addresses, phone numbers and the like)
• Requesting sexual content, or approaching a specific user with sexual intent
• Impersonating a specific person when requesting or answering a voice
• Seeking private contact with a user under 18
• Posting the same or similar requests repeatedly in a short period

5. Voices you post

• The rights to a voice you post remain with you.
• You grant the operator permission to use that voice to the extent necessary to provide the App — storing it, delivering it, playing it within the visibility you chose, and using it as an alarm sound.
• A voice posted as "Share with the world" can be played and saved by users you do not know, and used as their alarm sound. Please post with this in mind.
• The operator may hide or delete, without prior notice, any post judged to be in breach of these Terms.
• Posted voices have a retention period. Voices shared with the world are deleted roughly 90 days after posting, and voices sent to specific people roughly 365 days after posting. Voices saved to a collection are kept for as long as they remain saved.

6. Voice requests

A voice request lets you post what kind of voice you want and receive voices from other users. You can post it to a specific friend, to all of your friends, or to the world (users you don't know).

• Only Premium users can post a request to the world. Answering a posted request is open to free users as well.
• You are never obliged to answer a request, nor to accept the answers you receive.
• The text of a request is public and can be seen by other users and by the operator. Requests can be reported, and a request that reaches a certain number of reports is automatically hidden.
• A request expires after 7 days and is closed automatically.
• By posting a request to the world you are taken to have agreed to receive voices from users who are not your friends. If you would rather not, you can close the request or block the sender.
• The operator may hide or delete any request it considers to breach these Terms, without prior notice.

7. Subscription (Premium)

• Premium is an auto-renewing subscription. The plans offered (monthly and yearly) and their prices follow what is shown in the App and in each store.
• Payment is charged to your Apple ID on iOS, and to your Google Play account on Android.
• It renews automatically unless canceled at least 24 hours before the end of the current period.
• You can cancel from Settings → Apple ID → Subscriptions on iPhone, or from Payments & subscriptions in the Google Play Store on Android. Deleting the App does not cancel it.
• Refunds follow the rules of the store you purchased from (Apple or Google). The operator cannot process refunds.
• The stores are independent of one another, so Premium bought on iOS cannot be carried over to Android, and vice versa.

8. Advertising

The free plan shows advertising. The premium plan does not.

9. Changes to and suspension of the service

The operator may change the App, or suspend or end its provision. Except where unavoidable, we will give notice in advance.

10. Limitation of liability

Limitations of liability relating to the App are set out in the Disclaimer. In particular, we cannot guarantee that an alarm will ring. Please use another method as well for anything important.

The operator is not a party to, and takes no responsibility for, disputes arising between users (including sending and receiving voices, voice requests, and friend relationships). We will, however, take the operational measures we consider necessary, such as removing posts that breach these Terms or suspending accounts.

11. Suspension of use

If you breach these Terms, the operator may delete posts, restrict features or suspend your account without prior notice.

12. Exclusion of anti-social forces

You represent and warrant that you are not a member of an organised crime group or any other anti-social force, and that you have no relationship with such forces. If we find otherwise, we may suspend or delete the account without prior notice.

13. Changes to these Terms

If we change these Terms we will update this page. If you use the App after a change, you are deemed to have agreed to the revised Terms.

14. Governing law

These Terms are governed by the laws of Japan. Disputes relating to the App fall under the jurisdiction of the courts of Japan.

15. Contact

If you have questions about these Terms, please get in touch through Contact.